Stop Leaving Your Health to Chance
When an insurance plan says "no," it’s rarely the final answer. In most cases, it is just an administrative step, and 80% of those decisions can be overturned when a patient understands their rights.
We help you take control by making the complex rules of health insurance simple.
Ready to start?
Access our specialized appeal guides: Get a custom roadmap tailored to your specific type of insurance.
Use our self-help templates: Build a clear, professional appeal letter using our easy-to-fill templates that reference official plan guidelines.
Take charge of your dispute: Get the clear instructions you need to file your request confidently on your own behalf.
How it Works:
Get our your insurance card, find your plan type (Employer, Medicare, ACA)
Find your denial letter reason
Click Checkout
Appeal template toolkit arrives in your inbox with step by step guide on what to do next.
Who We Are
Meet the Founder: Rachel Kendall
Helping you understand your insurance rights.
Rachel Kendall has spent over 15 years working inside the healthcare system. She has held leadership roles at the nation's largest insurance companies, major hospital systems, and health tech innovators. Having worked on the "inside," she has a clear view of how insurance plans are built, how they design their coverage rules, and how they handle claims.
Her expertise spans across all major covered populations, including Commercial Employer-Sponsored networks, state Medicaid infrastructures, and highly strict federal Medicare Advantage frameworks. Having directed operations in sales, strategic execution, contract management, and complex product launches, Rachel has spent over a decade analyzing how insurance companies build utilization guidelines, design health insurance plans, manage cost models, and handle claims processing.
Why I Created The Healthcare Hack
For years, I’ve sat on the corporate side of the desk. I watched how insurance plans were built and realized the truth: insurance companies don’t issue denials because a treatment isn't necessary. They issue denials because the system is designed to be confusing and exhausting, hoping that people will give up.
I saw well-educated professionals and vulnerable patients walking away from care they were entitled to simply because they didn't know their rights. They didn't know, for example, that federal laws give them strict deadlines for answers, or that they have the right to demand the exact rules the insurance company used to deny their claim.
I created The Healthcare Hack to close that knowledge gap. I turned my background in insurance strategy and regulatory rules into a simple, automated tool. We don’t ask patients to beg for coverage. Instead, we give you the exact toolkit templates and official guidelines you need to file your own appeals with authority. It is time to stop fighting the system blindly and start using its own rules to get the care you deserve.